[Wacko Jacko]

like i sad... id be back to bash them after they screwed me.. here i am
they only wana warranty one rear tire...because only one has soft spots all over the sidewall.. so i did everything they wanted. took them a yamaha dealership that sells itp's , had the mechanic in back get on the phone for me, with itp, tell them they are shit and somethin is wrong with them,, they said they will send ONE new rear tire to yamaha, and they are not to give it to me, unless i give them the bad one and they "dispose" of it... like im secretly plotting to keep the tire with bubbles all over the sidewall and ride with it.. yea.. so the shit tires have a good amount of ware on them, even though only 8 or so rides, heh says "well those are 8 of YOUR rides.. we dont know what you do".... $85 a tire, 6 ply, gncc purpose tires.....huh?, only been riddin on about 8 times, but looks 2 years old easily, not my fault their tires dont hold up for shit.. so he says to me, if the tire is worn enough to notice a difference between the traction of the old one and the new one.. then "maybe ill just take back that tire we warrantied for you because your lyin about how old they are..."... the whole time talking to me like a total asshole, jerk off sarcastic little bitch, same guy i dealt with the first time a week or so ago..same little attitude and smart ass tone. so i asked if there was anyone working there in service that knew how to talk to people like a human being? he started laughing out loud at me... like laughing into the phone..says im lucky i even got 1 tire replaced and that he might change his mind about replacing it..i said any idiot who rides a 4 wheeler knows what happens when one tire has alot more tread than the other... he says "yea i rides quads trust me i know.. we replace 1 tire at a time all the time"... i asked why... he said "well what do u think... you get a flat you need to replace it!"... i heard enough at that point.. i knew i was getting nothing out of them ... i asked if he ever heard of tire plugs, told him he could pick up a kit at walmart real cheap and asked him if he is a moron as well? i asked very nicely though, hahaha he started laughing and hung up on me.. while laughing out loud...
needless to say i will not be buying any ITP's anymore, and i hope others take this into consideration when considering buying itp's.... dont expect them to stand behing their warrenty when you get a defective set... "SET" keyword.. you buy tires in 2's, not 1... apparently they have been having ALOT of problems with tires out of round, and soft spots in their new tires, the old guy at the yamaha dealership was talking to me while i was waitin, saying he got a shipment of itps in last week, and hes puttin them together in sets, and hes got a couple pairs where one tire is about an inch or so taller than the other.. but they are same size, everything.. so they have been dealing with the same shit... i got mine from rocky mountain.. so im gona call rocky mountain tomorrow and see if they will do anything about it since i spend thousand(s) of dollars with them every year...between me and my friends on my account we get alot of shit...if they wont, i wont hold it against them ... i just cant believe the way this guy was talkin to me ont he phone, same jerkoff everytime, total asshole, worst experience with a customer service ever in my life, ive never seen anyhting like it