ASR American Star Racing, Beware when buying these parts!

[Fastrthnu]

Some people have had luck, some have not. I am one that has not. Im redoing my banshee for all out mx/gncc racing and ordered some +3 a arms fro them. I also ordered an expensive pair of elka piggyback shock built to spec (to these arms) I purchased the kit with full tie rods and steel brake lines. the tie rod ends didnt come and neither did the brake lines. They sent the right size tie rods but +2 a arms. They blamed every possible variable that didnt make a difference. They insist they are right. I have this message boards info, bansheeHQ info with consistent numbers and actual video footage measurments for 2 stock banshee arms proving they are only +2 a arms. I had to open a dispute on eBay and am hoping for the best. They did offer a refund, but what abou the shocks I paid twice the amount of money for build for their +3 a arms! They have refused to send the correct ones and I have concrete evidence of everything stated. It isnt slander if its a fact! For further information and questions, shoot me a PM. Id hate for a fellow rider to have to deal with the same issues, and if you conduct a search on here, you will find Im not the only one. As mentioned, not all have had problems, but many have. Its poor buisness and Im out of a race because of it!

Shannon

[dualstroke]

Damn that sucks bro.Keep being persistent and you will eventually hopefully have positive results.Good luck.

[bfulton620]

damn! that sucks! they will not get any of my business in the future! keep us posted!

[gassrx.com]

nice some place are out to get a person not to make them happy with the sales

[ky 2stroker]

did they offer to give you a FULL money back refund? i'd just try that and then take my money elseware

[2002shee]

Do you have the receipt that says you payed for everything and the packing slip that says what you got? That should be all you need to prove that they made a mistake. Hopefully they will refund all your money and you can go with a different company. I hate to see how they treat customers who have problems down the road. I have Wicked Products A-arms which I think are around the same price. They have great welds and nice powdercoating. I'm happy with them.

[Fastrthnu]

They did offer a refund. I dont want it though, I want what I ordered. I opened a dispute with paypal and I have a plethora of info Im right, and all the emails they sent me, even ones that I was missing items. If I lose the dispute, I will get an atterney at their expense and get the arms for free! I may exept a refund though if I can find some +3 a arms elsewhere. I dont think lonestar makes 3`s anymore.

[ASRBanshee]

Since you have shocks for +3 I think just send back the +2 and have them re-ship the right ones. Or if they are only offering a refund get the money and buy new ones. By the way I think I bought from quad parts guy when I ordered my +3 ASR's.
What was the name of the salesman that shipped it out?